Medical Alert Monitoring (PERS)
VoiceCom is COPS' 2-Way Voice and PERS monitoring service. We've been monitoring 2-way voice systems for over 20 years and PERS (Personal Emergency Response Systems / Medical Alerts) since their introduction into the market. We understand that your 2-way business and your customers require special care and attention. That's why our 2-Way operators receive rigorous training to handle medical alert and other 2-way voice alarms. We encourage you to browse our site, read more about COPS, learn why not all monitoring companies are created equal, and then contact us so we can tailor a monitoring package to suit your needs.
PERS and 2-way Voice Capabilities
The world's smallest 2-way voice speakerphone medical alarm pendant communicator. Emergencies can happen anywhere in your customer's home, yard, or driveway. LifeSentry provides the ability to communicate with the central station directly through the speakerphone pendant. The medical alert pendant is water-resistant - so your customers can even take it in the shower. For more information about LifeSentry - Click Here.
Expanded 2-Way Voice Alarm Monitoring Capabilities
COPS currently supports more than 40 2-way voice communication boards from many of the top manufacturers. With such expanded capabilities, we're confident we support a 2-way voice alarm monitoring solution to help you grow your business!
Tools to help manage your PERS and other Two-Way Accounts
MPower is a powerful web-accessed alarm database and account management tool specifically designed to "MPower" you by providing tools that are timesaving, simple, and convenient. With MPower, you are instantly empowered with the ability to do nearly everything except monitor your own accounts (though you CAN watch your signals as they are received in real time at the central station with our exclusive scrolling list of alarms). Enter/edit accounts, place accounts on/off test, track false alarms, setup automatic notification of events are just a few of the things you can do with MPower. MPower also has extensive reporting capabilities and many of the reports can be downloaded in spreadsheet, PDF format, or sent via email to you or your customers. Our team will give you and your staff personalized training on every aspect of our system to show you how you'll be empowered by this invaluable tool. For your convenience while you're learning to be empowered, many of our screens and tools have training video tutorials that walk you through the processes step-by-step and many of the fields have rollover "tool tips" that also give you helpful information. Click here to watch the MPower promotional video. Click here to get the MPower product information sheet. Login to MPower by clicking the MPower button.
MPower Me (Mobile Edition)
Many of the tools that are available on MPower are available in MPower Me! Installation, service, and inspections have never been easier! Search accounts, view account history, place an account on test in 15 seconds, watch the signals you send in real time with our exclusive scrolling list of alarms, and more – all from the palm of your hand without making a single telephone call! When you're done, you can take your account off test in about 5 seconds. Click here to view a short presentation on MPower Me. You can login to MPower Me at m.copsmpower.com.
Like the tools on MPower, several of the reports have been developed as the result from input from dealers like you. We call it green reporting because many of the reports can be displayed directly on your screen, downloaded in PDF or spreadsheet formats, and many of them can be sent via email to you or your customers, which completely eliminates the need to print. We can even send some event and signal notifications via text message. Not only are electronic reports good for the planet, they are also easier for you to manage. Also, because electronic reports are searchable, finding the information you need is a breeze!